We sold and installed one of our Minitube Stone Hearth Artisan Deck Ovens at Night Moves in Biddeford, ME. I contacted your company to do the start up and commissioning of the oven.
I was making a followup phone call with the customer and I had asked her how the startup went. The customer told me that the startup technician was efficient, courteous and knowledgeable and was very helpful and polite. Her new oven is baking beautifully and she is very happy with the product she is producing.
I want to extend Empire’s appreciation for your assistance on this job and your contribution in another happy and satisfied customer. Please pass along my personal thanks to the technician that did the job.
Exceptional Customer Service is a company atmosphere and culture, and this is obvious at Pine Tree!
Whenever I have a service need in Maine, Pine Tree will be my only choice in the future!
Thank you again, and I look forward to seeing you next month in Portsmouth!